Accessibility

SecureKey is committed to ensuring that all employees, customers and members of the public that SecureKey is providing service to will have full and equal access to its facilities, services and information.

What is the Accessibility for Ontarians with Disabilities Act?

The Accessibility for Ontarians with Disabilities Act, 2005 (AODA) is a law in Ontario that allows the government to develop specific standards of accessibility and to enforce them.
Recognizing the history of discrimination against persons with disabilities in Ontario, the purpose of this Act is to benefit all Ontarians.

SecureKey’s Plans and Policies

Accessible Customer Service Policy

Accessible customer service is about understanding that people with disabilities may have different needs and finding the best way to help them access goods and services. SecureKey’s Accessible Customer Service Policy highlights SecureKey’s commitments to accessible customer service
Read our Accessible Customer Service Policy

Multi-Year Accessibility Plan

SecureKey’s Multi-Year Accessibility Plan is a road map that describes how we will transform SecureKey into an accessible organization.
Read our MultiYear Accessibility Plan
If you require an alternate format of the documents or any of SecureKey’s publications, they are available upon request. Please contact hr@securekey.com.

Feedback Process

Customers who wish to provide feedback on the way SecureKey provides goods and services to people with disabilities can:

• Email: info@securekey.com
• Call: 416-477-5625

All feedback, including complaints, will be directed to the HR department.
Customers can expect to hear back in 5 business days.