Consumers and citizens are becoming savvy about online account creation, login, and even the need to reset passwords after a website experiences a breach. In this environment, every organization operating a high-value consumer-facing website must come to grips with a stark fact: traditional consumer identity and access management (IAM) systems and methods are failing to scale to required levels of both security and ease of use.

To explore this topic, SecureKey Technologies commissioned Forrester Consulting to evaluate the challenges of making consumer and citizen identity management secure and trustworthy, and the prospects for reusing trusted federated identity credentials at multiple sites.

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