Payroll and Benefits Administrator

SecureKey is a leading identity and authentication provider that simplifies consumer access to online services and applications. SecureKey enables next generation privacy-enhancing identity and authentication networks for conveniently connecting people to critical online services using a digital credential they already have and trust. SecureKey is headquartered in Toronto, with offices in Boston and San Francisco. For more information, please visit

SecureKey is currently seeking a HR and Office Administrator to join our Corporate Services Team.

Payroll and Benefits Responsilities:

  • Ensure the integrity of HRIS data is regularly maintained (in ADP WorkForce Now and TriNet HR Passport)
  • Conduct regular audits to ensure all employee data is up to date and accurate
  • Track, calculate, and record adjustments for bi-weekly payroll using Microsoft Excel
  • Make necessary adjustments to employee pay data in the process of completing payroll administration on a bi-weekly basis
  • Ensure new hires, transfers, and terminations are processed in the HRIS in a timely manner
  • Enroll/maintain/terminate employee information with benefits providers
  • Work with benefits providers to resolve issues for employees and the company
  • Act as the main point of contact for employees regarding personal, employment, and benefits inquiries
  • Support the year end process, including annual payroll reconciliations and compliance with various tax and revenue agencies
  • Input monthly time tracking into NetSuite for technology and operation teams, within prescribed timelines established by Finance

Other HR Responsibilities:

  • Complete new hire documentation, training and orientation meetings in support of the onboarding process
  • Assist in office space planning for new employees
  • Initiate exit interviews and documentation in support of the off-boarding process for exiting employees and archive records
  • Participate in regular HR reporting and tracking initiatives in areas of training, recruitment and performance management process
  • Maintain training documents, plan and organize training when necessary
  • Assist and participate in recruitment initiatives including preparing job descriptions and postings, gathering resumes, telephone screening, scheduling/coordinating interviews, preparing new hire/orientation packages and conducting reference/background checks.
  • Assist with establishing and updating organizational policies, org charts and forms
  • Coordinate the performance management process, and support managers and employees throughout its implementation
  • Maintain employee files and the HR filing system
  • Assure discreet handling of all matters, including confidential and sensitive information
  • Produce monthly HR and ad hoc reports for Corporate Services team
  • Prepare quarterly newsletters (SK Health & Safety)
  • Plan and organize company activities and events

Administrative and Facilities Responsibilities:

  • Manage the reception, including answering the phones, and being the first point of contact for visitors
  • Monitor visitor access and maintain visitor logs
  • Perform clerical duties such as drafting memos, correspondence, reports and other documents
  • Assist employees in the coordination of meeting rooms and scheduling
  • Maintaining an organized and clean reception area, kitchen, meeting rooms and common areas
  • Maintain office standards and procedures to ensure efficient operations
  • Provide prompt attention and response to internal requests
  • Ensure the up keep and stocking of all office materials/kitchen items
  • Coordination and support of events within the office
  • Frequent interaction with clients, vendors and suppliers
  • Identify and initiate process improvement and cost reduction opportunities
  • Assist with preventative maintenance programs, vendor management and regulatory compliance with Building, Fire & Safety Codes.
  • Direct and schedule service staff including handymen, movers etc.
  • Liaise with building facilities to meet contractor requirements and adhere to building regulations
  • Assist with the execution of services including submitting and managing internal helpdesk tickets
  • Maintain internal Wiki site for office and HR related topics
  • Coordinate catering and resource requests for meetings and events
  • Receive, sort and distribute office mail and parcels, including couriers

Essential Skills and Qualifications:

  • Bachelor’s degree, with a focus in Human Resource or Business Administration
  • 1-3 years’ experience in an HR or Administrative role
  • Excellent MS Office skills, including Excel, Word, Outlook and PowerPoint
  • Strong interpersonal, verbal, presentation and communication skills
  • Passion for people, strong desire to help others – customer service focused
  • Ability to effectively work with all levels of management
  • Shows persistence and seeks alternative solutions when obstacles arise, does things before being asked or forced by events
  • Demonstrates eagerness to learn and assumes responsibility, seeks out and accepts increased responsibility, displays a “can do” approach to work
  • Exceptional attention to detail, strong organizational skills
  • Strong time management and prioritization skills
  • Self-starter with little to no supervision, but will escalate as necessary
  • An ability to work well under pressure and manage a high volume of work with multiple projects at the same time
  • Thrives in an organization that constantly evolves and adapts
  • Embraces collaborative sharing of knowledge within a team environment
  • Driven to achieving results and continuously striving to deliver the highest performance through active listening, analytical, and critical thinking with problem solving skills and the able to identify solutions and recommend actions.
  • A helpful, friendly and diplomatic manner in person and on the telephone
  • Working knowledge of the Employment Standards Act, employment laws & legislation
  • Experience with ADP Workforce Now and TriNet is a strong asset
  • Proficiency with HRIS is considered an asset
  • CHRP, or working towards preferred

To apply, please submit your resume to, referencing the job title in the subject line.